FAQs

To help answer your questions we have created a list of the most frequently asked questions.




Can I bring anything into the Unit for my baby?

Parents and visitors usually want to personalise their baby's incubator. This is fine as long but please bear in mind that

the Unit is very busy and doesn't have a lot of space. Please only bring in small things and a few at a time. If there are

lots of toys in the incubator, they might get lost or dropped. If you have a lot at home, rotate your selection of toys. Sick

babies on the Unit are vulnerable to infections, which might be carried in on soft toys so please make sure they are either

new or recently washed. The nurses will spray it them with an antiseptic spray before putting them in the baby's cot or

incubator. You will find that the nurses are often grateful for soft toys because they can help support the baby's tubing or

pacifiers ('dummy'). Often the baby's brothers or sisters like to draw a picture for the baby. It is fine to attach small

pictures to the side of the incubator.




I am worried that my baby is very fragile, and that I might do something wrong?

Please be reassured that our experienced nurses will be on hand in the Unit to help you. They will show you how to take care

of your baby. Many of our babies' parents are anxious at first but all of them become very good at caring for even the

tiniest babies.



What can I do for my baby during the first days on the Unit?

During the initial stages of your baby's admission to the Unit, it is important that you can just be with them as often as

possible. It is good if you can talk to them and stroke them gently. When your baby starts to recognise your voice, we know

they become reassured. You should, however, balance this with your own need for sufficient rest and sleep. If the baby's

mother has chosen to breastfeed, she can start to express her milk, which we can store until the baby can tolerate milk

feeds. Our staff will help and advise you with this.



What can I do for my baby in the Unit later on?

As your baby begins to get stronger and healthier you will be encouraged to take an increasing part in your baby's care. This

can help you gain confidence before you return home as a family.



Can we, as the baby's parents, phone the Unit to ask about his/her progress?

Parents are usually given the direct number of Unit and may call any time of the day or night. We would prefer you to give us

a call to reassure yourselves than sit at home worrying. For practical reasons, we will limit the amount of information given

over the phone, and will only give information to a baby's parents.



Can other people phone the Unit?

To limit the disturbance of the staff of the Unit, we ask that relatives or friends should ask you, as parents, for current

updates. Depending on the circumstances of the parents, they may wish a relative or friend to act as their support person. As

long as the parent lets the Unit staff know this and gives permission, we can share information by phone with the nominated

contact person.



Why do I need to wash my hands?

All visitors to the Unit must wash their hands when they enter and when they leave. This is because our babies are both

vulnerable to infections and are more susceptible to having major reactions to simple colds than older infants. Always wash

and dry your hands and wrists thoroughly before touching your baby, and please use the alcohol hand rub. Before touching your

baby, if possible, please remove any rings and watches that you are wearing. Again, this is to minimise the risk of carrying

infection to the baby.



What should I wear to visit the Unit?

All visitors entering the Unit must remove their outdoor clothing (eg coats etc). Because of all the equipment generating

heat, the rooms can get very hot so we advise you to wear only light clothing. When your baby is ready to be handled outside

the incubator, we encourage both parents to hold the baby skin-to-skin on their chest. This is good for both of you. Mothers

can usually start to breast feed at this time. Both of you will find it easier if you wear a shirt (or top) that opens down

the front to give the baby easy access to your chest skin.




Can I take photos of my baby?

When the baby is first admitted, a nurse on the Unit will take a photo and will give you a copy as soon as possible.
You are welcome to bring your own camera to the Unit and take further photos of your baby, but do not take any pictures of

other babies in the room. The camera flash does not seem to harm babies but please try to limit its use because pre-term

babies need undisturbed sleep to help them grow. To prevent accidental loss, please take care not to leave your camera

unattended.



Can my visitors' children also come to the Unit?

Only the brothers and sisters of the baby (the parents' children) may visit. This is to minimise the risk of infection to

this group of vulnerable babies.



I am worried my child will be frightened by the experience

We know it is good idea for the baby's brothers and sisters to come and visit their new brother and/or sister. It is

important that they don't feel excluded from what is happening at this time to help prevent relationship problems developing

in the future. Children actually tend to 'accept' the machinery and tubing that we have on the NICU much more easily than

adults tend to. Very young children will need careful supervision. Short, frequent visits are usually preferable to a single

long visit; this helps prevent them getting bored and restless.



Can my other children visit the baby?

Most units welcome visits from the baby's siblings, just as long as they do not have obvious signs of having a cold or other

infectious disease. In particular, they should not visit if they have had recent contact with children who have chicken pox

(varicella zoster) or shingles. If you have any questions or concerns about infections please discuss them with the nurse

caring for your baby.


How many visitors can come to see the baby at a time?

Most units will only allow 2 adult visitors by your baby's cot at any one time. One of these must be one of the baby's

parents. This limit is to reduce the risks of any infection being spread in the Unit and because the rooms get crowded. If a

large family wants to visit, they can take it in turns to come in with one of the parents.


When can I visit my baby?

Most Units have open visiting for parents but during the initial admission period the doctors and nurses can be very busy

caring for your baby. The nurses will let you know as soon as it is possible to come to see your baby.



Why are some babies admitted to the NICU/ Special Care Baby Unit?

Babies are admitted to the NICU for a variety of reasons, including if they are born before 36 weeks of gestation (the normal

full-term gestation is 40 weeks), have difficulties with their breathing that require support, are born with problems that

require surgical correction, are at risk of feeding problems, have a suspected infection, just require close observation for

a short while, sometimes for just a matter of hours or have other medical conditions requiring treatment in hospital.

Sometimes babies are transferred to us from other neonatal units because we have the staff, expertise and capacity to care

for very sick babies.



Can I bring in clothes for my baby?

Most babies that are admitted to the NICU are initially unwell. At this time, they are best cared for in their incubator

unclothed, which helps us to observe their progress closely. Once your baby is getting stronger, we can start to clothe

him/her. Some parents like to bring in their own baby clothes, which is fine but there is no need to do this because we have

some baby clothes on the Unit, which we launder for you. If you bring your own baby clothes, it is safest to prevent losses

by taking them home to launder. Please also mark them in some way so that they can be identified.



I need to travel to the Unit every day, how can I reduce the parking costs?

Most Units will be able to help with long term parking tickets. Please discuss with your nurse.



When can I bring my baby home?
All parents are naturally anxious to get their baby home as soon as possible. We do, however, need to balance this with the

best interest of the baby from a medical point of view. If your baby was born early but is otherwise healthy, usually, they

can go home at about the time that they would have been 'term' (ie the due date). This can, however, vary depending on the

baby's strength and growth. If you would like to know more about your baby's condition and when they might be ready to return

home, please ask your nurse or doctor who is caring for your baby on the Unit.



Who do I contact to list a question?

Please e mail the Network Manager from the Contact Us page if you have any questions that you would like to appear on this page

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